We are currently looking for a Quality Assurance Manager to join a professional and well established organisation based in rural Hertfordshire.

This is a new and exciting role reporting to the Head of Product Development and will involve ensuring all products and associated published materials meet regulatory requirements.

You will work the hours of 9:00am - 5:00pm Monday to Friday with added benefits such as free parking and 25 days holiday.

Responsibilities

• Fully support team members and ensure they are equipped to deliver the objective.
• Monitor accuracy of work submitted by team and ensure training is provided.
• Maintain and monitor history of recordings of all product materials.
• To manage and monitor the departments enquiry responses both internally and externally, ensuring they are recorded and required actions have been completed.
• Monitor all product content ensuring regulatory compliance.
• Ensure overall quality during product testing prior to launches.
• Ensure clarity of product/services for the user and that they are following regulatory guidelines.
• Ensure areas of non-compliance are reported and action is taken where appropriate.
• Analyse reports from product testings and make recommendations to the product development team for any amendments. Additionally, monitor trend analysis to assist development.
• As a manager and leader, contribute to the development of the department and its functions.
• Undertake all management duties.
• Provide assistance and support for projects as well as other departments.
• Monitor new technology practices and investigate new ways of working.

Knowledge, Skills and Experience

• Team / people management
• Experience in product development
• Understanding of the educational and learning sector
• Analytical and self-motivated approach with ability work under pressure
• Ability to investigate and research information
• Experience of proof reading
• Excellent oral and written communication skills
• Excellent project management skills with the ability to plan and set targets
• Computer literate (experienced in Microsoft packages)
• Awareness of diversity and equality legislation
• Knowledge of regulatory body statutory requirements
• Educated to degree level or equivalent desirable
• Driving licence