We are currently seeking a Quality Manager for our client who are a global leader within their field.  This role offers an excellent salary, plus a range of flexible benefits which you can tailor to meet your individual needs. Joining this organisation will offer the opportunity work within a dynamic business who promote innovative flair and working collaboratively, it will also provide the scope to integrate with a diverse range of people who all contribute with varying views, perspectives and priorities.         

This exciting opportunity will be working within the Laboratory Services and Occupational Health division of the business and will report directly to the Head of Quality Assurance/Regulatory Affairs.  The successful candidate will be involved in the implementation, maintenance and continuous improvement of the company Management System in accordance with ISO 17025 and ISO 9001. As well as ensuring that the site maintains their UKAS accreditation and BSI certification. As Quality Manager they will also be responsible for coordinating and overseeing industry driven audits, such as RISQS and Achilles UVDB which are essential for contracts with key customers.

Key Activities:

• Ensure the high profile management systems are maintained in accordance with ISO 17025:2005 and ISO 9001:2008, RISQS (formerly Linkup) and Achilles UVDB requirements.
• Review, revise and establish processes within Occupational Health ensuring they are effective and align with the core toxicology established processes.
• Participate and provide quality assurance input in CAPA review meetings and customer complaint investigations.
• Act as Lead Auditor for internal and supplier audits overseeing timely completion of audit actions.
• Act as Lead Quality contact for external certification and accreditation audits, and for general communication with accreditation bodies.
• Document control activities including the review of technical documentation such as method validations and test procedures; as well as raising and reviewing relevant departmental procedures.
• Record and analysis of monthly metrics and trend reviews of key quality processes for the site.
• Provide training to all members of staff ensuring they are fully trained and knowledgeable on Quality Management principles, Good Laboratory Practice, Good Documentation Practice, CAPA, Root Cause Analysis, etc.,

The organisation is an ISO 17025, ISO 9001 & ISO 13485 certified and accredited company and all transactions must be carried out in accordance with these standards.

Person Specification

Formal Education & Certification

• University degree in scientific field or relevant experience.
• Lead Auditor in ISO 17025 or other laboratory quality management standard is essential, ISO 9001 & ISO 13485 is desirable.

Knowledge & Experience

• 5 years direct work experience in a QA role maintaining laboratory accreditations (ISO 17025 or ISO 15189) and ISO9001 certification.
• Prior experience of leading UKAS accreditations.
• Experience in developing and deploying quality assurance best practices, policies, procedures, and processes.
• Must have a full clean driving license.

Personal Attributes

• Experience at working both independently and in a team-oriented, collaborative environment.
• Proficient at process review and optimisation.
• Advanced interpersonal, written, and oral communication skills.
• Must be able to learn, understand, and apply new technologies.
• Ability to effectively prioritise and execute tasks in a highly pressurised environment is crucial.
• Tenacious, innovative and resourceful.

• Persuasive, encouraging, and motivating.

Additional Requirements

• Must be able to travel on occasions.