We are currently looking for an experienced and professional Administrator to provide support to the Assessments Team to ensure the smooth running and completion of all company objectives to a very high standard.

Benefits include:

• A starting salary of up to £18,000 per annum
• Non-contributory pension scheme, 7.5% from employer on commencement of employment
• 25 days holiday (save 3 days for Christmas close down) plus bank holidays
• Private healthcare for employee and spouse/partner on successful completion of probationary period
• Free parking

Key Responsibilities:

Providing Administrative Support

• Support the Assessment Services team in the delivery of project and departmental objectives as required
• Process workshop bookings
• Register candidates when necessary
• Claim certificates as directed and distribute to delegates
• Input data/maintain records as requested by the Assessment Services Manager
• Help collate data for reports
• Provide support to EQAs including weekly needs verification reports
• Provide support for the Quality & Compliance Co-ordinator as requested
• Provide support for the Assessment Services Support Coordinator as requested

Supporting Centres

• Handle enquiries and requests relating to assessment services efficiently and effectively in accordance with the clients Customer Service Statement, awarding organisation and regulatory requirements
• Provide basic support to centres using all in-house systems
• Process applications for qualification approval
• Process applications for accreditation approval in line with company procedures
• Process applications for Quality Assured Programme approval in line with company procedures
• Process applications for reasonable adjustments in line with company procedures and regulatory requirements
• Process applications for exemptions in line with company procedures
• Check and record centre activities on the in-house system as appropriate

Monitoring Regulatory Compliance

• Support the Compliance Manager in the delivery of compliance projects and departmental objectives as required
• Carry out basic (desktop) monitoring activities
• Check centres’ and other organisations’ websites, promotional material etc. for misrepresentation of company qualifications, accreditations and relationships
• Report any ‘suspicious’ activities and/or potential malpractice/maladministration to the appropriate External Quality Manager

Person Specification