Mosaic Accountancy Recruitment have an immediate requirement for a Credit Controller based in Epping.

As a Credit Controller you will be responsible maintaining the company’s customer ledgers. You should be comfortable dealing with our clients to ensure payments are received in a timely manner while maintaining a good relationship with the customers.

Core duties and responsibilities

• Manage the outstanding sales balances falling due and contact customers to secure payment
• Posting all cash receipts to the AR ledger, reconcile outstanding customer balances and resolve any queries

• Raise invoices and credit notes when required
• Monitoring and maintenance of sales ledger
• To work with in-house departments & regional offices to resolve accounts in query
• Where required, to initiate proceedings to ensure outstanding debts are bought to a satisfactory conclusion discussing any problem accounts with AR Manager

• Work with Sales Ledger Assistant (in a supervisory role when required)

Other duties and responsibilities

• Such duties as directed by a Manager as may from time to time be reasonably required
• Cover the Sales Ledger Assistant’s role during periods of annual leave

Person specification

• Strong numeracy skills with attention to detail
• Resilient with excellent telephone manner
• Team player and excellent communicator at all levels
• Enthusiastic and self-motivated
• Ability to work to targets and deadlines whilst remaining calm under pressure

Knowledge and skills: essential

• IT literate – Intermediate proficiency in Microsoft Word, Excel & Outlook
• Ability to work on own initiative and without supervision and prioritise workloads
• Organisational, administrative and supervisory skills
• Proven track record and in-depth knowledge of all aspects of debt recovery

Knowledge and skills: (desirable)

• Sage X3 ERP

Qualifications: desirable

• Maths & English GCSE’s or GNVQ/NVQ qualification or equivalent

Experience: essential

• Good Credit Control experience in a business to business environment

Additional factors

• Ability to work in a non-discriminatory manner, in accordance with the Company’s Equal Opportunities Policy
• Ability to manage conflict and change
• Understanding the values of our client

• Can demonstrate integrity
• Ability to deliver results and meet company expectations

• Ability to quickly develop and understand the company’s systems and procedures